Kristofola Webshop is committed to respecting the anonymity and privacy of users of the Kristofola Webshop and will use and process the data exclusively for the purpose and intention specified in these Terms. Kristofola Webshop may collect personal data from users, such as name, address, personal identification number (OIB), telephone number, or email address only if the user voluntarily provides such information to the Kristofola Webshop. Kristofola Webshop (Kristofola d.o.o.) is not responsible in any way for any damage that may arise as a result of improper or unauthorized handling of user data if such data is not within the domain of Kristofola Webshop (Kristofola d.o.o.). If the user suspects unauthorized use of their data, they should inform Kristofola Webshop (Kristofola d.o.o.) as soon as possible via the email address:

Kristofola Webshop will use the provided data exclusively for the purpose of fulfilling contractual obligations and better understanding and addressing individual needs and requests of users, as well as providing higher quality services from Kristofola Webshop. Kristofola Webshop collects and processes data about users related to their use of the Kristofola Webshop without disclosing the identity of users and/or personal data that allows the identification of users.

Kristofola Webshop collects and records data about the IP address (Internet Protocol Address) of users or the location of the computer for the purposes of system administration, troubleshooting, confirming content downloads, or improving technical aspects of the internet service. Kristofola Webshop will automatically record data about user habits in using the Kristofola Webshop, including a log file of visits to certain pages and/or content. Such data will be used exclusively for the purpose of improving the service.

Kristofola Webshop does not record users credit card numbers nor store transactional data. For credit card payment Kristofola Webshop uses third-party services that protect confidential data through encryption.

Statement on the use of Monri WSPay

Kristofola Webshop uses the Monri WSPay system for online payments.
Monri WSPay is a secure system for online payment, real-time payment with credit and debit cards, and other payment methods. Monri WSPay ensures secure entry and transfer of card data for both the customer and the merchant, as confirmed by the PCI DSS certificate held by Monri WSPay. Monri WSPay uses an SSL certificate with 256-bit encryption and the TLS 1.2 cryptographic protocol, which are the highest levels of protection for data entry and transfer.