Kristofola Webshop takes all necessary measures to protect user privacy and is committed to respecting their anonymity and privacy. By accessing the website, the user confirms and fully understands our privacy protection rules and agrees to the collection and usage of data described in this Privacy and security statement.

Kristofola Webshop collects certain information from and about its users through web server logs, cookies, or when filling out an order form. When you visit our website, we may track information to manage the website and analyze its usage. Examples of information we may track include: your IP address; the location of the computer for system administration purposes, troubleshooting, content download verification, or improving the technical aspects of the internet service; the type of browser or computer you are using; the number of links you click within the site, the state or country from which you accessed the site; the date and time of your visit to the site, or the name of your internet service provider.

When using our services, i.e., when filling out an order form, we will ask for some personal data, such as: name, address, email, phone number, and other relevant information. The personal data we collect from you will not be disclosed to third parties without your permission, except to protect us from liability, respond to legal proceedings, or in accordance with the law. If a user suspects unauthorized use of their data, they should notify Kristofola Webshop (Kristofola d.o.o.) as soon as possible at the email address:

Protection of confidential data

Kristofola Webshop does not retain any financial data provided by the user during payment; it does not record the user’s/customer’s credit card number nor store transaction data.

Credit card transactions are carried out through the WSPay secure system for online credit card authorization in real-time. The WSPay system ensures secure entry and transfer of entered card data, as confirmed by the PCI DSS certificate held by WSPay. WSPay uses a 256-bit SSL certificate and TLS 1.2 cryptographic protocol as the highest levels of protection for data entry and transfer.

Statement on protection and collection of personal data and their use

Kristofola Webshop is committed to providing protection to customers’ personal data by collecting only the necessary, basic data about customers/users that are essential to fulfill our obligations and conduct marketing activities. All user data is strictly guarded and is only available to employees who need it to perform their job.

Statement on the protection of personal data transfer

The entry and transfer of personal data and credit card information are protected by the highest security standards ensured by the WSPay system for online credit card authorization in accordance with the requirements of card associations and card brands and PCI DSS standards. Authorization and payment of credit cards are also performed using the WSPay system for real-time card authorization and payment.


For this website to function properly with all its functionalities and to improve the site and enhance user experience, we need cookies. According to European Union regulations, from 25.03.2011, we are obliged to seek your consent before storing cookies. By using this website, you agree to the use of these files. If you disable cookies, you will not be able to use certain functionalities of the website that are supported by this technology.

What are cookies?

Cookies are small text files that a website saves from its server to your web browser on your computer or mobile device (depending on the device you use to access the site) when you first visit that website. After the first visit, each time the web browser requests an identical page from the server, cookies are sent from the user’s computer to the server. This allows the server to identify and track the web browser. We use the term “cookies” for all files that collect data in this manner.

There are several types of cookies:

-Temporary cookies (sessions): automatically removed from your computer when you close the web browser. They enable websites to store temporary data (e.g., items in a shopping cart).
-Persistent cookies: remain stored on your computer after closing the web browser. Websites use them to store data—most often, your settings for using the site. Persistent cookies remain on your computer until you manually delete them or until they expire.
-First-party cookies: come from the website you are viewing, and these can be temporary or persistent. Websites use them to store data such as name and password, making it unnecessary to log in each time you visit.
-Third-party cookies: belong to domains different from the one shown in the address bar. Websites may contain content from other areas, opening up the possibility of tracking the user’s browsing history. Privacy settings in most modern browsers allow you to block third-party cookies.

How to disable cookies?

By disabling cookies, you decide whether to allow them to be stored on your computer. Settings can be controlled and changed in your web browser. If you disable cookies, you will not be able to use certain functionalities of the website.

Kristofola Webshop uses cookies for several reasons:

-to provide the best user experience when visiting our website;
-to track visit statistics—cookies collect information about visitor interactions on our website;
-for the normal functioning of web programs: cookies are used for the normal functioning of certain website features that facilitate user access to content.

Modification of the privacy policy

Kristofola Webshop reserves the right to periodically update the privacy policy.
We recommend that you periodically review this privacy policy to stay informed about how we protect your personal data.